Question 1

What is ZAYA+?

Accepted Answer

ZAYA+® is an independent British luxury fragrance house, operating as ZAYAPLUS LTD in the United Kingdom.

Question 2

What makes ZAYA+ different?

Accepted Answer

ZAYA+ releases one composition rather than a range, and publishes only what it can confirm. No note list, performance claim or launch date is stated before it is final.

Question 3

Where can I contact the House?

Accepted Answer

Write to info@zayaplus.com, or see the Contact page for support, orders and press addresses.

Question 4

Is Noir Immortal available to buy?

Accepted Answer

No. Noir Immortal is currently being refined for its official introduction, and the House is not selling at this time.

Question 5

When will Noir Immortal be introduced?

Accepted Answer

No date has been announced. The House will publish the introduction only once it is confirmed, and members of The Private List are informed first.

Question 6

What size and concentration is Noir Immortal?

Accepted Answer

It is an Eau de Parfum presented in a 60 ml House flacon and composed at approximately 30% oil concentration.

Question 7

What does Eau de Parfum mean, and why approximately 30% oil?

Accepted Answer

Eau de Parfum describes a fragrance whose oil concentration sits above an Eau de Toilette, so it reads denser and closer to the skin. Noir Immortal is composed at approximately 30% oil because the House wants depth and steadiness rather than volume.

Question 8

Who is Noir Immortal for?

Accepted Answer

It is composed as a single unisex signature for someone who prefers presence over announcement. It is not divided into a men’s or women’s line.

Question 9

How long does it last, and how far does it project?

Accepted Answer

The House publishes no longevity or projection claim. The composition is still in refinement, and performance will only be described once it is measured and final.

Question 10

What are the notes in Noir Immortal?

Accepted Answer

Smooth leather and controlled oud are confirmed in the working structure. The current development direction also includes warm amber-resin depth, a restrained smoky shadow, warm woods, musk, saffron and incense. That is the direction while the composition is in refinement, not a final note pyramid: exact notes, proportions and performance are published only once the formula is locked.

Question 11

How much will it cost?

Accepted Answer

Noir Immortal is presented at £89 for the 60 ml flacon. Ordering is not open, so no order can be placed on this site today.

Question 12

Where will the House deliver, and what does delivery cost?

Accepted Answer

The introduction is planned for the United Kingdom only, with delivery included in the price. Dispatch and returns information is set out under Shipping & Returns.

Question 13

What is the returns policy?

Accepted Answer

Ordering is not open, so no returns window is in force today. The full policy is published under Shipping & Returns and will be confirmed in final form before an order can be placed.

Question 14

What happens if an order arrives damaged?

Accepted Answer

A dedicated support route will be provided when ordering opens. Until then, the House can be reached directly through the Contact page.

Question 15

Which payment methods will be accepted?

Accepted Answer

Payment methods will be shown at checkout when ordering opens. None is confirmed on this site today.

Question 16

When will I be charged?

Accepted Answer

Charging terms will be stated clearly before an order is submitted. No order can be placed at this time.

Question 17

How does The Private List work?

Accepted Answer

You submit your email address and confirm it by clicking the link in a single confirmation email. Only confirmed addresses are kept, and every message includes a one-click unsubscribe link.

Question 18

What do I receive as part of The Private List?

Accepted Answer

The official introduction of Noir Immortal and a small number of editorial notes from the House. No discounts or allocations are promised.

Questions, answered honestly

How can we help?

The House